Privacy policy
At Nordic Glow, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with our services.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
When you visit or use our website, we may collect the following information:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information
- Order history
- Device and browser information
- IP address
- Website usage data
We collect this information when you:
- Place an order
- Contact customer support
- Subscribe to emails or promotions
- Browse or interact with our website
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and customer experience
- Prevent fraud and unauthorized transactions
- Communicate promotions, offers, and updates
- Comply with legal obligations
Payment Information
All payments are processed securely through trusted third-party payment providers. We do not store or have direct access to your full payment details.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, analyze traffic, remember preferences, and enhance your shopping experience.
You may disable cookies through your browser settings, though some parts of the website may not function properly.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary to:
- Process payments
- Deliver orders
- Provide customer support
- Improve website functionality
- Comply with legal requirements
These third parties are only given access to the information necessary to perform their services.
Shopify
Our store is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products and services. Your information may be securely processed through Shopify and its integrated services.
For more information, please review Shopify’s privacy practices directly through their official website.
Data Security
We take reasonable security measures to help protect your personal information. However, no online transmission or storage method can be guaranteed to be 100% secure.
We recommend keeping your account credentials private and secure.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Accessing your information
- Correcting inaccurate information
- Requesting deletion of your information
- Opting out of marketing communications
To exercise any of these rights, please contact us using the email below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, or legal requirements. Any updates will be posted on this page.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us at: